This Privacy Policy ("Policy") describes how your personal information is collected, used, and shared when you visit or make a purchase from trackly.works (the "Site"). By using our Site and services, you acknowledge that you have read and understand this Policy. This Policy should be read in conjunction with our Terms of Service, which are incorporated by reference.

1. Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information."

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as "Order Information."

When we talk about "Personal Information" in this Privacy Policy, we are talking both about Device Information and Order Information.

2. Legal Basis for Processing

We process your Personal Information on the following legal bases:

• Performance of a contract when we provide you with products or services, or communicate with you about them;
• Our legitimate business interests, such as improvement and development of our services, fraud prevention, and security enhancement;
• Your consent where we explicitly ask for it; and
• Compliance with legal obligations, including responding to lawful requests from public authorities.

3. How We Use Your Personal Information

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

• Communicate with you about your order, account, or other inquiries;
• Screen our orders for potential risk or fraud;
• When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services;
• Improve and optimize our Site and services; and
• Comply with our legal and regulatory obligations.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

4. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Stripe to process our payments. You can read more about how Stripe uses your Personal Information here: https://stripe.com/privacy. We ensure that such third-party service providers are contractually bound to protect your Personal Information with appropriate security measures.

We may also share your Personal Information in the following circumstances:

• To comply with applicable laws and regulations;
• To respond to a subpoena, search warrant, or other lawful request for information we receive;
• To protect our rights, property, or safety, and that of our users or others;
• In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company; and
• With your consent or at your direction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your Personal Information against unauthorized access, alteration, disclosure, or destruction. For more information about our security practices, please visit our Security Policy.

Despite our best efforts, no security measures are completely impenetrable. We cannot guarantee the security of your Personal Information transmitted to our Site; any transmission is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Site.

We maintain a bug bounty program to encourage the responsible disclosure of security vulnerabilities. If you believe you've discovered a security vulnerability in our services, please report it according to our Security Policy.

6. Your Rights

Depending on your location, you may have certain rights regarding your Personal Information:

• Access: You may request access to the Personal Information we hold about you.
• Correction: You may request that we correct inaccurate or incomplete Personal Information.
• Deletion: You may request that we delete your Personal Information in certain circumstances.
• Restriction: You may request that we restrict the processing of your Personal Information in certain circumstances.
• Data Portability: You may request a copy of the Personal Information you provided to us in a structured, commonly used, and machine-readable format.
• Objection: You may object to our processing of your Personal Information in certain circumstances.

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise any of these rights, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

7. Data Retention

We will retain your Personal Information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information, or as required by applicable law.

8. Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. For more information about the cookies we use, please see our Cookie Policy.

9. Minors

The Site is not intended for individuals under the age of 13. We do not knowingly collect Personal Information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PixelPulse Creations, LLC OR ITS SUPPLIERS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA OR OTHER INFORMATION, BUSINESS INTERRUPTION, PERSONAL INJURY, LOSS OF PRIVACY, OR ANY OTHER PECUNIARY OR OTHER LOSS WHATSOEVER) ARISING OUT OF OR IN ANY WAY RELATED TO THE USE OF OR INABILITY TO USE THE SITE OR SERVICES, EVEN IF PixelPulse Creations, LLC OR ANY SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and, where appropriate, sending you a notification. You are advised to review this Privacy Policy periodically for any changes.

Your continued use of the Site after we post any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

12. Contact Us

In order to resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us at:

Email: support@trackly.works
Compliance: compliance@trackly.works
Phone: (573) 557-9293